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SmartPOS Mobile · Account & data

Delete your data

SmartPOS Mobile has no public sign-up. Your access is a staff profile created by the venue (business) you work with. Here is how to remove your data from your phone and from the venue's system.

Updated: 19 October 2026Developer: AS Apps · Arlind Sela

1. Delete the data on your phone

  1. Open SmartPOS and go to More, then tap Log out. Your session token is deleted from the phone and from the venue's server.
  2. On the venues screen, long-press the venue and delete it. Its address and access key are deleted from the phone.
  3. To remove everything, uninstall the app. All remaining app data (saved venues, language and theme) is deleted with it.

2. Delete your profile from the venue's system

Your staff profile (name, PIN, role) and registered phones are stored on the venue's own SmartPOS server, managed by the venue. Ask the venue's owner or administrator to deactivate or delete your staff profile and remove your phone from the list of allowed devices. They can do this in SmartPOS Desktop or in the app under More › Master data › Waiters.

3. Ask us to help

If you can't reach the venue, email arlind.sela1@gmail.com with the subject "SmartPOS data deletion request", your name and the venue's name. We will contact the venue and confirm when it's done, within 30 days.

4. What is deleted and what may be kept

DataWhat happens
Session token, saved venues, settings on the phoneDeleted when you log out, delete the venue or uninstall
Staff profile, PIN, role and registered devices on the venue's serverDeleted or deactivated by the venue on request
Push notification tokenDeleted from the venue's server with your device; stops working when you uninstall
Receipts, invoices and sales records that show which staff member servedMay be kept by the venue for the period required by tax and accounting law, then deleted

AS Apps does not store copies of venue data on its own servers. See the Privacy Policy for details.