1. Who we are
AS Apps is the software business of Arlind Sela, based in North Macedonia. We develop SmartPOS (desktop and mobile) and custom software for businesses.
Contact for anything related to privacy: arlind.sela1@gmail.com · +389 70 802 125.
2. Summary
SmartPOS Mobile connects only to your venue's own SmartPOS server. Your orders, sales and reports stay on that server and are never sent to AS Apps. The app has no advertising, no analytics and no tracking, and we do not sell or share personal data.
3. How SmartPOS works
SmartPOS is used by businesses (cafés, bars, restaurants, hotels). Each business runs the SmartPOS Desktop program and its server (ServerKafe) on its own computer. The mobile app is a tool for the business's staff and owners: it connects to that server over the venue's Wi-Fi, or over the internet using an address and access key provided by the business.
The app does not have public sign-up. Staff profiles, PIN codes and permissions are created by the business's administrator in SmartPOS.
4. Data the app processes
| Data | Why | Where it goes |
|---|---|---|
| Staff PIN (entered at login) | To sign in to the venue's system | Sent to the venue's server to verify; not stored on the phone |
| Session: sign-in token plus your staff name, role and permissions | To keep you signed in securely and show what your role allows | Stored on the phone in the system's secure storage (iOS Keychain / Android Keystore) and on the venue's server |
| Device information: a random device ID created by the app, device name, platform (iOS / Android) and app version | So the venue's administrator can see and manage which phones are allowed to connect | Venue's server |
| Push notification token | To deliver alerts such as QR guest requests and "order ready" | Venue's server; delivered through Google Firebase Cloud Messaging (and Apple Push Notification service on iPhone) |
| Venue settings: venue name, server address, access key, chosen language and theme | To remember your venues and preferences | Only on the phone |
| Business data: tables, orders, items, prices, receipts, reports, staff names, clients and suppliers entered by the business | To provide the point of sale functions you use | Exchanged between the app and the venue's server only; it is not stored by AS Apps |
The app does not access your location, contacts, photos, microphone or camera.
5. What we never do
- No advertising and no advertising identifiers.
- No analytics or tracking SDKs, and no tracking across other companies' apps or websites.
- No selling, renting or sharing of personal data with third parties for their own purposes.
- No copy of the venue's business data on AS Apps servers.
6. Push notifications
If you allow notifications, the app receives a push token from Google Firebase Cloud Messaging (on iPhone, together with Apple Push Notification service) and sends it to the venue's server. The venue's server uses it to send you alerts. You can turn notifications off at any time in your phone's settings. Google's processing is described in the Firebase privacy information.
7. Who is responsible for your data
The business (venue) that uses SmartPOS decides which staff, clients and transactions are recorded and is the controller of that data. It runs the server where the data is stored. Questions about the data a venue holds about you, for example as an employee, should go first to that venue.
AS Apps provides the software and, when a venue asks for support or maintenance, may access the venue's system on its behalf as a processor, only for that purpose and under the venue's instructions.
8. Legal bases
Under the Law on Personal Data Protection of North Macedonia and the EU General Data Protection Regulation (GDPR), where they apply, data is processed:
- to perform the contract between the venue and its staff or with AS Apps (providing the POS service);
- for legitimate interests such as security (device management, blocking unknown devices);
- to meet legal obligations of the venue, for example fiscal and accounting records;
- on the basis of consent for push notifications, which you can withdraw at any time in your phone's settings.
9. Retention
- On the phone: data stays until you sign out, remove the venue in the app, or uninstall the app.
- On the venue's server: kept as long as the venue needs it. Sales, receipts and accounting records may need to be kept for the period required by tax law.
- Emails to AS Apps: kept as long as needed to answer and support you.
10. Security
Each phone signs in with a PIN and receives its own session token, stored in the phone's secure storage. Access over the internet is protected by a venue access key, and repeated wrong attempts are blocked. Administrators control what each role can see and do. No system is perfectly secure, so we recommend that venues keep their server PC protected and up to date.
11. Your rights
You have the right to access, correct or delete your personal data, to restrict or object to processing, to data portability, and to withdraw consent. To delete the data stored by the app, follow the steps on Delete your data.
For data a venue holds about you, contact that venue. You can also contact us and we will help coordinate. We reply within 30 days. You may also complain to the Personal Data Protection Agency of North Macedonia (azlp.mk) or your local supervisory authority.
12. This website
This website does not use cookies, analytics or tracking. It remembers your light / dark theme choice in your browser's local storage. Fonts are loaded from Google Fonts, which receives your IP address to deliver them. The contact form does not send data to a server: it opens your own email app with the message ready, and we receive it only if you send it.
13. Children
SmartPOS is a business tool and is not directed at children under 16. We do not knowingly collect data from children.
14. Changes to this policy
We may update this policy when the app changes. The new version will be published on this page with a new effective date. For important changes, we will also inform venues directly.
15. Contact
AS Apps · Arlind Sela
North Macedonia
Email: arlind.sela1@gmail.com
Phone / WhatsApp / Viber: +389 70 802 125